Accreditations

DiaMatrix now has the winning combination as a domain Registrar to be the first South African company to hold International Accreditations (ICANN, VERISIGN, PIR) and South African Accreditation (ZACR).

DiaMatrix now has the winning combination as a domain Registrar to be the first South African company to hold International Accreditations (ICANN, VERISIGN, PIR) and South African Accreditation (ZACR).

ICANN

DiaMatrix was officially recognised as ICANN accredited in August 2012, thus making us only the 2nd Registrar in SA and the 6th on the African continent to do so. The Internet Corporation for Assigned Names and Numbers (ICANN) is the governing body for all domains and Registries globally and ensures they conform to the highest standards. ICANN designs the global internet policies and controls the release of TLDs and gTLDs.

We are accredited with ICANN, which allows us to on-sell TLDs and gTLDs from other international Registries. Each international Registry has its own requirements for accreditation; once we have become accredited we can then offer their gTLDs to the South African marketplace.

Currently we are accredited locally with ZACR (.co.za), and internationally with Verisign (.com & .net), PIR (.org), Neustar (.biz), Afilias (.info) and with several others for the explosion of gTLDs (generic Top Level Domains) that are currently being released by ICANN. These include among others .africa, .joburg, .capetown, .durban and many more.


ISPA

In Sep 2011, DiaMatrix became the very first .co.za Registrar to be accredited on the new .co.za EPP Registrar system. DiaMatrix subsequently launched a White Labelled domains Registrar and Reseller solution allowing .co.za Registrars to be accredited with ZACR for .co.za domain names in under 7 minutes.

DiaMatrix is a member of the ISPA (Internet Service Providers Association). The ISPA is an industry's representative body in terms of section 71 of the Electronic Communications and Transactions Act, 2002. This association is elected at its AGM and is entirely self funded by the members and ensures that there is a Code of Conduct adhered to.

The Code of Conduct provides consumers with a sense of reliability if their preferred ISP is a member. Apart from consumer privacy and protection, the code also vouchsafes the protection of minors. All members are required to have an acceptable usage and privacy policy and terms and conditions; these must be made readily available on their website.

The ISPA ensures that its communication relationships with both its members and government are in keeping with the latest global policy, trends, updates etc. The ISPA ensures it is currently up to date via its relationships with IIIA (International Internet Industry Alliance), AfrISPA and EuroISPA. It is also in constant liaison with Dept. of Communications, the Independent Communications Authority of South Africa, the Film and Publications Board and the Parliamentary Portfolio Committee on Communications.

Should a member of the public wish to view the ISPA Code of Conduct, please click here.

Take-Down Notice

DiaMatrix has appointed the Internet Service Providers Association (ISPA) as Agent for the receipt of any / all "Take-Down Notices". If you have discovered content on any of our hosting client’s websites that you believe is unlawful, you are welcome to send a "Take-Down" notification to ISPA, requesting that the material concerned be removed.

Please see here for further information relating to "Take-Down" notices: http://ispa.org.za/code-of-conduct/take-down-guide/

ISPA
Address: PO Box 3423, Parklands, 2121
Telephone: +27 11 314 7751
E-mail: complaints@ispa.org.za